Hi!
Since the last week my page builder has stopped working! I click on edit the widgets, but it stays loading for hours and hours, and does not open! Here’s an print of the screen.
I tryied to clean cache, change browser, but nothing happens. Somehow I can downgrade the version of pagebuilder? Someone had the same problem?
Hope you can help me!
Hi Murilo,
Preface: No one else has reported a similar issue as of the last update so it’s very unlikely this is a version specific issue.
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.