Home>Support>Page Builder not displaying after update

Page Builder not displaying after update

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hello,

The page builder on the admin side is not displaying after the most recent update. It is still working, as the website itself looks the same when you visit it. However, if I try to edit anything you just see the code for SiteOrigin widgets. I cannot go back and forth between the visual and the text either (it is stuck on the visual side). I tried to disable all other plugins on the site and I cleared my cache to no resolve. Here is a screenshot: https://www.dropbox.com/s/e8oa01vohm7t0uk/Screenshot%202018-03-13%2016.03.37.png?dl=0

PLEASE HELP! Thank you!

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 7 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Christine,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More