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Hi guys,
I use vantage for two of my company websites. I have recently updated to vnatage premium. Since doing this on ages other than the ‘customise home page’ the page builder option has moved from the tab area to the top right to become a separste row at the bottom of the page. When I select this row nothing happens and the page builder option no longer seems to be available.
If I didable the plugin the tab re appears at the top right, but when clicked directs me to a link to download the siren origin page builder. When I do this once again it moves from this area to the bottom and becomes unresponsive. Any help appreciated.
Hi Mike,
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
By the way, as you’re a Vantage Premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on this page. Please reference this thread.