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Page Builder Layout Problem

Open 7 replies bug-reportpluginplugin-page-builder
Abdullah Talip
8 years ago · Last reply by Alex S 8 years ago

After the update, as I enter my website from Safari on my Macbook, the site appears as though I’m accessing it from a mobile device, collapsing. The columns on a row are not side-by-side but one under the other.

How do I fix it?

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Replies

7
  1. Alex S Staff 8 years, 9 months ago

    Hi Abdullah,

    Do you have a public URL where we can take a look at what’s going on?

  2. Abdullah Talip 8 years, 9 months ago

    Hi Alex,

    http://www.akademist.com

    Thanks.

  3. Alex S Staff 8 years, 9 months ago

    Hi Abdullah,

    Please navigate to WP AdminSettingsPage Builder and open the Layout settings group. Set Use Legacy Layout Engine to Always. How does that look?

  4. Abdullah Talip 8 years, 9 months ago

    Hi Alex,

    I actually try that befor, but sorry, no luck this time either.

  5. Alex S Staff 8 years, 9 months ago

    Hi Abdullah,

    Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  6. Abdullah Talip 8 years, 9 months ago

    Unfortunately, the issue isn’t related to conflict with other plugins, as I’ve recently tested. Disabling all plugins except SiteOrigin plugins did not solve the issue, and remains a mystery.

    The Theme I am using is: Eduma – Version: 2.3.2 By ThimPress

  7. Alex S Staff 8 years, 9 months ago

    Hi Abdullah,

    Did this issue persist after changing theme?

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