Home>Support>Page builder is not work anymore on website www.cukrarske-studio.cz

Page builder is not work anymore on website www.cukrarske-studio.cz

I cant see the tab for SiteOrigin plugin in editor.

screen: https://drive.google.com/file/d/11wwlKOyuIOG1hCrHoCVwtOvRbdke0T1n/view?usp=sharing

try to turn off all plugins, and still dont see it.
After turn on Black Studio TinyMCE Widget cant even edit the text in normal editor

website: www.cukrarske-studio.cz

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  1. 4 years, 1 day ago Andrew Misplon
    Hi, I Work Here

    Hi Ondřej

    Thanks for reaching out.

    There is most likely a JavaScript error on the page preventing other plugins like Page Builder from loading.

    Try extending the test, temporarily switch to the Twenty Twenty theme, and temporarily deactivating all non-SiteOrigin plugins. Is the Page Builder tab restored in this state?

    Alternatively, when the issue occurs, you can try to diagnose the problem directly by checking the console https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis.

  2. 3 years, 11 months ago Ondřej Dobiáš

    thank you for advice,

    When i try the test, yes it work :(

    Could oyu pls help me found out the JavaScript error and help me what to do it with it ?

    Thank you.

  3. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Super, glad to hear you’re making progress.

    Perhaps try installing https://wordpress.org/plugins/enable-jquery-migrate-helper/. Does it resolve the error? If so, it’ll let you know which plugins are the issue.

    If the above plugin doesn’t help, try reactivating your non-SiteOrigin plugins one by one, checking for the issue after each activation.

    OR when the issue occurs, open the console https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis, take a screenshot and upload it to imgur.com or Dropbox/Drive and send us the link.

    Thanks

  4. 3 years, 11 months ago Ondřej Dobiáš

    GREAT ! Thank you lot, the plugin helps. Looks like working.

    it just appear:

    jQuery Migrate Helper — Warnings encountered

    This page generated the following warnings:

    1.
    https://www.cukrarske-studio.cz/wp-content/plugins/responsive-lightbox/js/admin-media.js:
    'ready' event is deprecated
    2.
    https://www.cukrarske-studio.cz/wp-content/themes/restaurant-pt/vendor/valendesigns/option-tree/assets/js/ot-admin.js:
    jQuery.browser is deprecated

    Please make sure you are using the latest version of all of your plugins,
    and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.

    Thank you lot for great support if i can review you i can do it.

    Have nice day Ondrej

  5. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi Ondrej

    Super, I’m glad to hear you’re making further progress. Thanks for the update.

    When able, you might consider contacting the authors of Responsive Lightbox plugin and Restaurant PT theme and ask if they might be able to offer an update to resolve the errors produced as a result of jQuery Migrate being removed from WordPress 5.5. When the jQuery Migrate Helper plugin is no longer producing warnings you can remove it.

    Thanks for your kind offer, if you have time, it’s possible to add a review for Page Builder here https://wordpress.org/support/plugin/siteorigin-panels/reviews/#new-post.

    All the best with your site.

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