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Page Builder is no longer allowing me to Insert Rows

9 years ago · Last reply by Andrew Misplon 9 years ago

Hello,
I have been using Page Builder with WP 4.4.2 and it has been great!

I started a new site and updated to WP 4.5
I used the same theme as my last site ThemeTrust>Create, but when I setup Pagebuilder and try to add a row or a widget on a page, I click INSERT and nothing happens. http://www.muttandtabby.com/

Please advise. I fear updating WP on the site I have that is working great.

Home

Thank you!!
Alison

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  1. Andrew Misplon Staff 9 years, 10 months ago

    Hi Alison

    Thanks for reaching out.

    Sorry to hear about the problem you’ve run into. ThemeTrust is using a forked version of Page Builder. You can confirm this by going to Plugins, the original version of Page Builder has no mention of ThemeTrust in the description, their forked version does. Unfortunately, if you’re running the forked version, we don’t have any control over the code being used and as a result, you’d need contact ThemeTrust for help on this challenge.

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