Hi there,
I was wondering if someone could help me with an issue I’m having with Page Builder. Up until now, it has run flawlessly and has been a huge asset with helping me build my site. Today, after I installed the latest update, I went to check my page and everything I had done within Page Builder had disappeared.
The editor is still there and I can still make changes, and can see the changes I’ve made in Preview. However when I check the actual site it comes up with “Apologies, but no results were found. Perhaps searching will help find a related post.” along with a blog sidebar that has never been there before and is not part of my page. For the record, my page is set to private and I would like to keep it that way until I’m ready to publish. This has never been an issue in the past however, and I don’t think it would be the cause of the problem.
Any help would be appreciated, thanks.
Hi Conchord256,
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
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If that doesn’t help, could you send me a screenshot of your plugin list?