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Page Builder has disappeared

Resolved 4 replies bug-reportpluginplugin-page-builder
Vanessa Ward
9 years ago · Last reply by Alex S 9 years ago

I recently updated wordpress and when I checked my site http://nomadism.co/ I noticed that one of the images is now floating and persistent on top of the site. Logging in to wordpress I see that my page builder tab has disappeared on all pages and all formatting in the pages has also disappeared. I have tried the following:
1. deleting all plugins except site origin plugins (no change)
2. de-activating and reactivating the site origin plugins (no change)
3. starting a new page (page builder tab is present)

SO… without having / needing to redo the entire site, how can pagebuilder widgets reappear on the site?

Thanks

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Replies

4
  1. Alex S Staff 9 years, 1 month ago

    Hi Vanessa,

    I can’t seem to see the image you’re referring too – can you please send me a screenshot of it? You’ll need to upload it to a third party image hosting site like imgur or vgy.me as we currently don’t support attachments.

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. Alex S Private Staff 9 years, 1 month ago

    This is a private message.

  3. Vanessa Ward 9 years, 1 month ago

    Hi Alex

    Thanks for your reply – as I needed to have the website up – I just had to remake the site so the pages are deleted. Hopefully it does not happen again.

  4. Alex S Staff 9 years, 1 month ago

    Hi Vanessa,

    I’m sorry that I wasn’t able to be of assistance. Let me know if this issue occurs again and I’ll look at it asap. Hopefully however it doesn’t occur again.

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