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Page builder editor keeps disappearing

Open 3 replies bug-reportpluginplugin-page-builder
ralph
2 years ago · Last reply by Andrew Misplon 2 years ago

I’ll be editing a page builder page and updating when suddenly after it updates the pagebuilder editor disappears and I am only left with visual or text editors!

I added a duplicate page plugin and when I duplicate said page, page builder editor appears again! This is happening on 4 of my websites that have page builder ALL the time! I am so frustrated! Please help!

rc

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Replies

3
  1. Andrew Misplon Staff 2 years, 10 months ago

    Hi Ralph

    Thanks for posting your question.

    It sounds like there might be a JavaScript error on the page. When the issue occurs, try establishing a working baseline. Temporarily deactivate all plugins except for SiteOrigin Page Builder. With only Page Builder activated, does the issue persist?

  2. ralph 2 years, 10 months ago

    Hello Andrew,
    I tried deactivating plugins and still had the same issue.
    I ended up dropping the PHP from a newer 8 version to a 7 PHP and so far so good.

    Ralph

  3. Andrew Misplon Staff 2 years, 10 months ago

    Hi Ralph

    Thanks for the update.

    When you’re ready to look into the issue again, try enabling WP_DEBUG and WP_DEBUG_LOG to find out what the error details are:

    https://wordpress.org/documentation/article/debugging-in-wordpress/

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