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Page Builder doesn’t work on WordPress pages and posts

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vicbar
5 years ago · Last reply by Andrew Misplon 5 years ago

The pages and posts of my site were made using Page Builder. From a certain moment, when editing pages, the Page Builder mode disappeared, there is only a regular editor. Therefore, I now cannot edit my pages and posts because they contain Page Builder widgets.

Screenshots: https://imgur.com/a/uMbjg0L

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Replies

5
  1. Andrew Misplon Staff 5 years, 3 months ago

    Hi, thanks for reaching out.

    There is most likely a JavaScript error on the page. When editing the page, you can check for errors as follows https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. If errors are present in red, hover over the file name on the right of the error, the file path will be displayed.

  2. vicbar 5 years, 3 months ago

    Here is the diagnostic result.
    https://imgur.com/a/YxSSqpd

    There is another point: I create a page using Pagebuilder, save it, but when I edit it later, the Pagebuilder tabs are no longer there.

    Is there any way to solve the problem?

  3. Andrew Misplon Staff 5 years, 3 months ago

    Thanks for the update. Your theme or another plugin is producing a JavaScript error on the page which prevents other plugins from using JavaScript. One of the errors relates to the removal of jQuery Migrate from WordPress. You can use the plugin jQuery Migrate Helper to patch that issue, the plugin will also let you know which plugin or theme is producing the error.

  4. vicbar 5 years, 3 months ago

    Thank you very much! The jQuery Migrate Helper plugin helped restore Page Builder functionality.
    What do the following errors mean?

    jQuery Migrate Helper — Warnings encountered
    The page generated the following warnings:

    1. http://agia-ksenia.kz/wp-content/plugins/single-latest-posts-lite/core/js/slposts-accordion.js: jQuery.fn.live() is deprecated
    2. ‘ready’ event is deprecated
    3. http://agia-ksenia.kz/wp-content/plugins/advanced-featured-post-widget/ta-expander.min.js: jQuery.fn.live() is deprecated

  5. Andrew Misplon Staff 5 years, 3 months ago

    Glad to hear you’re making progress. The plugins mentioned in the warnings are calling functions in jQuery Migrate which was removed from WordPress. By calling functions that no longer exist, a JavaScript error is created which breaks other plugins using JavaScript like Page Builder. When able, perhaps reach out to the authors in question, let them know about the issue, and ask them if they can help resolve the issue.

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