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Page builder doesn’t appear anymore on edit page

Open 5 replies customizationpluginplugin-page-builder
Fenda Gassama
5 years ago · Last reply by Andrew Misplon 5 years ago

Hello,

After activated WPSHOP 2 plugin, page builder doesn’t appear anymore on edit page.

When I change my Avada theme for twenty twenty theme the issue resolves so what should I do next this test ?

Thanks by advance.

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Replies

5
  1. Andrew Misplon Staff 5 years, 4 months ago

    Hi Fenda

    Thanks for reaching out.

    When the issue occurs, open your browser console and check for errors in red text. Here is how https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis.

  2. Fenda Gassama 5 years, 4 months ago

    Hello Andrew,

    I hope you’re fine.

    I don’t know how either why, but on Edge it’s working. I have reactivated all my plugin on my avada theme and page builder is back on edit page. Then I go back to Chrome to see what happen, everything is correct.
    Also, nothing on red color appear on the diagnosis you told me to do.

    Do you have any explanation on this ?

    Thank for helping the whole community.

  3. Andrew Misplon Staff 5 years, 4 months ago

    Thanks for the update. I’m not quite sure what would have changed the situation. If the error happens again, please, try checking the console again and let us know.

  4. Fenda Gassama 5 years, 4 months ago

    Fine thank you.

  5. Andrew Misplon Staff 5 years, 4 months ago

    All the best with your site. Cheers for now :)

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