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Hi,
My Page Builder totally disappeared, even after I’ve used it several times already. The tab is gone, and it no longer appears in my Plugins. So I tried to reinstall it, then I’m told that it’s already installed. I don’t know what else to do since it says it’s installed but I can’t find it anywhere and can’t use it. Help!
– Katie
Hi Katie,
This, sadly, is a sign of a broken plugin directory. This can sometimes happen when uninstalling or installing plugins. :(
To resolve this issue you’ll need to manually remove the plugin directory. To do this, you’ll need to use FTP so if you need assistance with doing this I would recommend contacting your hosting provider.