Pleaaase help me… My website was ok with origin but after i have decided to change the web hosting i have a problem (sorry my english, i’m french) I see all my page but when i want to modify once, in don’t see Page Builder, at the interface. Page Builder doesn’t in my WordPress editor. But when i want to create a page, i see it. It disappear when i return for modify this page…
Could you help me?
Thanks a lot!!
Page Builder disappeared on the editor
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Hi Artoche,
Unfortunately, this sounds like a failed migration. Do you still have access to the previous host? If so, I would recommend doing another migration with a plugin that support serialized data – such as the excellent Duplicator plugin.
If you don’t, you mightn’t be able to recover the page data – sorry mate. :(
Hi Alex, ok i can’t modify my old page but why when i create a new page i have the choice with Page Builder, on the interface and when i have create with it and publish : Page Builder disappear. Can’t re-find or modify with it.
It’s a problem on the widget? Pleaaaase could you help me to find the puzzle… Mille grazie
Hi Artoche,
Basically, it’s a problem with the data. The data was made invalid due to how the migration method handled it. There’s sadly nothing I can do to personally help you with this. You may however be able to recover it with a plugin that corrects invalid serialized data – I’m personally not aware of any plugins that do this.
Thank you Alex!
And do you think if i take the Premium lisence, somebody at SiteOrigin could help me to resolve this problem?
Hi Artoche
Unfortunately, no, that won’t help. We’re unable to help you with this issue regardless of you being a premium user or not.
If you’re willing to pay someone for help, I would highly recommend using Codeable.