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Page Builder disappeared

5 years ago · Last reply by Andrew Misplon 5 years ago

Guess I’m not the first to experience this issue.

My first day with Page Builder – I installed the plugin and everything is working fine. Come back later and the menu item is gone! I’m in WordPress so I checked the plugins tab, and Page Builder is still there – I just can’t find it.

After reading other similar posts, I tried disabling all the non-SiteOrigin plugins. Deleted browser cache. Logged out of WordPress and back in. Still no Page Builder. Restarted browser (Chrome). Same.

Bear in mind I’m new to this. Any thoughts?

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Replies

3
  1. Andrew Misplon Staff 5 years, 10 months ago

    Hi Dave

    Thanks for reaching out.

    Can you perhaps take a screenshot of what you’re seeing when logged into WordPress and upload it to imgur.com or any cloud site. Once uploaded, please, send us the link and we’ll take a look.

  2. Dave Thompson 5 years, 10 months ago

    No worries – it seems to have reappeared while I was tinkering. I re-enabled all the other plugins and it seems to be working ok now. Thanks for responding!

  3. Andrew Misplon Staff 5 years, 10 months ago

    Super, I’m glad to hear you’re making progress.

    If SiteOrigin questions arise in the future, please, let us know. Cheers for now.

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