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Page Builder Crashes my website

Hi I use Virtue theme Page Builder is bundled with this theme the version I have is 2.4.6 I have activated it several times as a test and it has crashed my website every time that I have done so. Is it not compatible ?

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  1. 8 years, 4 months ago Alex S
    Hi, I Work Here

    Hi HairProHairCo,

    Yes. SiteOrigin Page Builder 2.4.6 is 100% compatible with version 4.5.2. Could you maybe clarify how it’s crashing your website? Without any real information as to how it’s crashing I’m going to presume it’s a plugin conflict. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 8 years, 4 months ago HairProHairCo

    Hi SiteOrigin Page Builder 2.4.6 is still not compatible after following your dirctions. Do you have any suggestions?

  3. 8 years, 4 months ago Alex S
    Hi, I Work Here

    Hi HairProHairCo,

    Can you please you clarify how it’s crashing your website? Without any further information, I’m not really able to assist further as I can’t replicate this issue.

  4. 7 years, 10 months ago Vernard Alexis Luz

    Eh. Live preview crashes on 4.6.1 on a clean installation Twenty Sixteen theme.

    Crash happens on the live preview, when I try to drag and drop a widget to the screen.

    • 7 years, 10 months ago Alex S
      Hi, I Work Here

      Hi Vernard,

      I’m unable to replicate this issue. To clarify, what version of SiteOrign Page Builder are you using?

  5. 7 years, 9 months ago oskarpo

    I suddenly happens the same for me since this morning. I updated the plugins related with Oshin Theme and since now it crashes everytime I activate “BE Page Builder Plugins”.

    By the way, after desactivating it I deleted it and reinstalled from the original version, but it makes my web crash again.

    About my Oshin Theme version, I can’t check it right now (my webside is crahsed) but i think I updated it in 2015.

    Can you help me?

    Thank you very much.

    Oscar

    • 7 years, 9 months ago Alex S
      Hi, I Work Here

      Hi Oskarpo

      Unfortunately, BE Page Builder isn’t directly related to our page builder, SiteOrigin Page Builder. I would recommend getting in contact with the developers for assistance – it looks like the page builder is made by the same developers as the theme.

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