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Page Builder crashed site after update?

Open 3 replies bug-reportpluginplugin-page-builder
AJ87DJ
9 years ago · Last reply by Andrew Misplon 9 years ago

Updated Page Builder to Version: 2.4.13 and it crashed my site once completed.

I deleted the plugin and reinstalled. Once activated it crashes the site once again with “500 Internal Server Error”.

I have gone through all plugins to troubleshoot if they are causing any conflicts and I’ve pinpointed the issue to Page Builder. Everything was fine prior to update.

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Replies

3
  1. Andrew Misplon Staff 9 years, 5 months ago

    Hi AJ87DJ

    Sorry to hear about the hassle. If this is something you’re still dealing with then I would look at PHP memory limits. It’s often easiest to ask your hosts to do this for you.

    https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

  2. Pascal de Nervo 9 years, 5 months ago

    Hello,
    Same issue

    Warning: require_once(/home/digitalas/www/sob4/wp-content/plugins/siteorigin-panels/settings/settings.php): failed to open stream: No such file or directory in /home/digitalas/www/sob4/wp-content/plugins/siteorigin-panels/siteorigin-panels.php on line 22

    there is no settings directoty
    it was running fine and there was an update and now it crashes

    Please help

    Best

    P

  3. Andrew Misplon Staff 9 years, 5 months ago

    Hi Pascal

    Sorry to hear about the problem. Please, start by doing a reinstall of Page Builder. Deactivate the plugin, delete and reinstall. Is there any change?

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