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Hello,
We’re using WordPress 4.5.3 an Page Builder 2.4.9.
When I try to add/edit a page/post/product, all the changes are not saved. Also, when I go to the page/post/product, the Visual Editor is blank. I need to go to the Text Editor tab then back to Visual Editor to see the content.
When I disable Page Builder, it works fine.
I hope someone could help.
Thanks!
Eli
Hi Eli,
To clarify, are you reverting to the editor? Doing so is not at all recommended and should only be done if you wish to no longer use Page Builder on that page as pressing that button will clear your data.
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.