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Hi Greg,
I found your contact information on the SupportForum for SiteOrigin.
I’m having trouble with my pagebuilder plugin on my wordpress site: https://thevintageexplorer.com.
I installed the Page Builder a couple years ago and uploaded a bunch of content, but now when I go back and try and add more content, I’m not able to – the page builder function won’t show. Can you please assist?
Lauren Private Snippet
Hi Lauren
Thanks for reaching out.
You can start by going to Dashboard > Updates, run all pending updates for plugins, your theme and the WordPress core. If it has been a long time since you’ve last updated, we recommend you create a restore point. This can often be done via your hosting control panel or perhaps using a plugin like Duplicator.
If the issue persists once all updates have been run, try a plugin conflict test as outlined below:
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.