After the recent WordPress update the page builder tab has disappeared (next to visual and text) on new pages and existing pages. It has however, added a page builder box under my SEO stats at the bottom, although it doesn’t do anything and I can’t click on it. There is an arrow that looks like it should expand something but it does not.
I have de-activated all of my plugins and added them back one by one and have found that it is the Akismet plugin that is causing it. I have re-activated it a few times hoping it will have fixed itself (wishful thinking!) but alas, each time that I do, the page builder tab disappears again.
I would much rather have page builder than Akismet but it could cause me some spam problems especially as I am due to launch a blog portion of my site soon.
Theme used: Precious Lite
Any help appreciated!
Elise
Hi Elise,
I’m not able to replicate this issue locally. Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
Hi Alex!
Ok, I have done that.
Thank you,
Elise
This is a private message.
I just experienced the same issue. Don’t have Askismet, but as soon as I updated to WP 4.5.2 the page builder tabs disappeared on new pages I was creating for the first time with Page Builder. Also, when I go the Page Builder under Settings, none of the 4 tabs are active (General, Widgets, Layout, Content) I have deleted and re-installed the plugin but it didn’t help. Any suggestions would be much appreciated. Thanks.
Hi Btremb,
Do you happen to use a Theme Trust or a Think Up Theme? Both use forks (a version based on our code but not actively developed by us) of SiteOrigin Page Builder that have reported faults with the latest version of WordPress. We recommend directly contacting those theme developers if you’re using any of their themes that come bundled with a page builder.
If this isn’t the case please start a new thread. We can only offer you the best support possible when you’re the owner of a thread.
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