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Page Builder after WordPress 4.5 upgrade

Resolved 7 replies pluginplugin-page-buildertechnical
spirelli
9 years ago · Last reply by spirelli 9 years ago

Hello, the Page Builder tab used to appear beside the Visual and Text tabs at the top of the content editor area. However, after upgrading to WP 4.5 this now appears on its own below the content area. The content now appears in the ‘Visual’ tab instead of ‘Page Builder’ and we loose the Page Builder layout when saving a page.

Would someone please be able to advise how we can possibly fix this? Many thanks.

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Replies

7
  1. Alex S Staff 9 years, 9 months ago

    Hi Spirelli,

    Do you happen to use a Theme Trust or a Think Up Theme? Both use forks (a version based on our code but not actively developed by us) of SiteOrigin Page Builder so if you are, we’re unable to help you due to the version differences. We recommend contacting your theme developer directory as this is an issue they’ve been experiencing.

    If this isn’t the case please ensure you’re using the latest version of SiteOrigin Page Builder, and if you are, do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  2. spirelli Private 9 years, 9 months ago

    This is a private message.

  3. Alex S Staff 9 years, 9 months ago

    Hi Spirelli,

    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  4. spirelli Private 9 years, 9 months ago

    This is a private message.

  5. spirelli Private 9 years, 9 months ago

    This is a private message.

  6. Alex S Staff 9 years, 9 months ago

    Hi Spirelli,

    Sorry for the delay! Could you please set that account up with administrator privileges?

  7. spirelli 9 years, 9 months ago

    Hi Alex, thank you for getting back to me.

    In fact, this morning there suddenly was an update available for the page builder and SiteOrigin Widgets Bundle. As soon as I updated, the page builder was working (Version 2.4.8 now).

    So, no further action needed. Many thanks.

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