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  1. Miguel Alvarez 11 years, 7 months ago

    I meant to Say My Site is stated to only show a White Page after the update. Site Address housofjoy.com Plugin is Currently Disabled.

  2. Greg Priday Staff 11 years, 7 months ago

    Hi Miguel

    You can download the previous version (1.4.12) on the developer page.

    http://wordpress.org/plugins/siteorigin-panels/developers/

    Do you have access to your PHP error logs? It would be very useful for me to know exactly what the error that broke your site was.

  3. Miguel Alvarez 11 years, 7 months ago

    I Tried getting the File but don’t have error log setup However I run a Log viewer and this is the only thing that pop-ed up at me

    0005

    2014-07-06
    02:07:19.379 PM
    
    malvarez7
    Administrator, Bbp_ keymaster
    50.178.36.24
    mysql_fetch_object(): supplied argument is not a valid MySQL result resource

    I reversed the Installed update to 1.4.12 and site is working again!!! thanks for your Quick reply.

  4. gsass 11 years, 7 months ago

    I had the same problem (white page) and the only error log entry I could find on my hosting company was:

    [07-Jul-2014 06:16:31 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 2531841 bytes) in /*****/wp-content/plugins/siteorigin-panels/siteorigin-panels.php on line 678

    After reverting back to the previous version and re-saving the page, the site came up as expected.

    • Greg Priday Staff 11 years, 7 months ago

      Thanks for the info gsass. I should be able to use that error message to figure out why some people are getting this issue.

      • gsass 11 years, 7 months ago

        Have you found a solution yet? I am using a child of your Vantage theme – only a few minor CSS customizations and a customized template related to one plugin.

        • Andrew Misplon Staff 11 years, 7 months ago

          Hi gsass

          Are you perhaps using a Post Loop widget on your home page?

          • gsass 11 years, 7 months ago

            Andrew,

            The site is http://olbh.org/ and it does have a Post Loop widget on the home page.

  5. Dave LeBlanc 11 years, 7 months ago

    I have a similar situation, after updating to Vantage to 2.2 and Page Builder 1.5 I had two home pages. Two home pages with two sets of shortcodes from another plugin caused the site to crash. I think. I also think I may have (It’s a one page site.) After removing the second home page, I kept the custom home page, and upgrading a re-installing some plugins, the page displayed, but only the Meta Slider with 1.5. Reinstalling 1.4.10 brought the full page and site back.

    My guess is that the shortcodes from the other plugin, called food and drink menu, and Page Builder are not playing nice together. But that is my guess and I could be wrong.

    • Dave LeBlanc 11 years, 7 months ago

      I also checked my error logs for this on cPanel. No errors listed.

  6. Andrew Misplon Staff 11 years, 7 months ago

    Hi Dave

    Definitely on topic but perhaps with a few differences. You mind opening a new thread and I’ll climb in there?

    (Narrowing down conflicts by de-activating all non-SiteOrigin plugins, checking the error and then slowly re-activating your plugins to find the problem would be an important step here)

  7. Dave LeBlanc 11 years, 7 months ago

    Hi, Andrew, moved it here. https://siteorigin.com/thread/page-builder-1-5-conflicts-with-short-codes-from-another-theme/

  8. Andrew Misplon Staff 11 years, 7 months ago

    Thanks Dave.

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