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Page Attributes Template is not working

Hello:

I keep running into one and the same problem: the Page Template selection is not saved after a series of changes I made to the design. The entire Page Attributes section now does not show the template option at all (only Parent and Order). As a result, I have a page with a title (apparently the default) when I don’t need it. Other plugins that I have activated: Child Theme Configurator and Intergeo Google Maps. Can someone help me with this problem, please? Thank you.

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  1. 6 years, 9 months ago Alex S
    Hi, I Work Here

    Hi Liliya,

    To clarify, what theme are you using? I ask as it’s possible the theme you’re using doesn’t include templates.

  2. 6 years, 9 months ago Liliya Garipova

    Hi Alex:

    Sorry for the belated response.
    I am using ParallaxOne theme.
    The issue seems to appear after I use Customizer, then it corrects itself after clearing cache.

    The other issue I encountered today is distorted images in the SO Image widget when viewed in IE 11.
    Here is the link to my website:

    http://www.nhps-wellness.nhboe.net/wordpress/

    Please scroll down to see the images at issue.

    Thank you very much!

  3. 6 years, 8 months ago Alex S
    Hi, I Work Here

    Hi Liliya,

    Unfortunately, that sounds like an issue with the theme itself. I would recommend getting in contact with the theme developer for support on this – sorry mate.

    I’ve had a look at your website while using IE 11 and wasn’t able to replicate this issue. Are you still facing this image quality issue? If so, can you show me a screenshot of what you see so I can get a better idea of what you see?

  4. 6 years, 8 months ago Liliya Garipova

    Alex:

    I will contact the developer as you suggested.

    Here are two screenshots: with distorted images in IE and normal in Chrome

    screenshots

  5. 6 years, 8 months ago Alex S
    Hi, I Work Here

    Hi Liliya,

    Unfortunately, I can’t replicate the pictured issue. Can you please try clearing your browser cache to see if that helps and if not, can you please try replicating this issue on a different computer?

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