I have som problems when using explore. I can´t change the pading in the headerimage, and the hoover colour in thee menu. But when i open the site in chrome it is okay?? I had the problem 2 month ago, when the I was login, but the problem disappeared when i was not log in. I am using premium.
Hope you can help me!
regards
Ole
Hi Ole
To confirm:
In Internet Explorer you’re unable to change header padding and the menu hover color isn’t working?
Which version of IE are you testing in?
Thanks
In Internet Explorer you’re unable to change header padding and the menu hover color isn’t working? Yes that´s right..
I can make the change but they have no effect in IE 9. It works fine with IE 11 meening the change are working!
I am using IE 9 (Vista user).
BR
Ole
Thanks for the info. Please send through a link to your site and I’ll take a look.
http://www.garmas.dk
BR
Ole
Please try setting this using Custom CSS and see if it works. Insert the following under Appearance > Custom CSS:
/* Header Padding */ header#masthead hgroup { padding-top: 15px !important; padding-bottom: 15px !important; } /* Menu Padding */ .main-navigation ul li a { padding-top: 14px; padding-bottom: 14px; } /* Menu Hover */ .main-navigation ul li:hover > a, #search-icon #search-icon-icon:hover { background-color: #5089cd !important; }Adjust any values as required. Let me know how that goes in IE.
Hi Andrew,
I haven´t tried changing the CSS yet, but my brother in law will try it in a few days. But the problems are getting bigger with IE 9. Try to to take a look at my page with EI 9 and then wit EI 11, and see the different.
http://www.garmas.dk
Hope to hear from you soon
BR Ole
The snippet I sent doesn’t require any CSS to be changed. That snippet should be inserted under Appearance > Custom CSS which is a blank form if you haven’t already created any Custom CSS.
Here is our overview of what Custom CSS is about: https://siteorigin.com/basics/modifying-theme-design-with-custom-css/.
Please try the snippet I sent through and let me know how it goes.
Hi Andrew,
We have inserted the snippet to custom CSS, but no changes to the better with the hooverproblem and the padding problem. IE 9 is still not showing the site the right way. I was writing to you yesterday that the problems are bigger now. The site is now not showing the right way. I have taken som screen shot (pictures) that i like to sendt to you. Picture 1 is the wrong way, picture 2 is the right way. I did have the same problem before the latest update (only with IE9), but could solve it by turning of/not showing the toolbar for users. Therefor only admistator (me) had the problem. But now the problems is there all the time with IE 9 – also when the users are not logged in.
Picture 2 is taken using Chrome, but IE 11 is showing the site the right way to.
How can i send the pictures to you?? Maybe you can see the problem, by visiting my page http://www.garmas.dk with IE9 and IE11 or chrome??
Is this “new” problem somthing to do with pagebuilder?
I like to have these problems solved as soon as posible, so I hope to hear from you soon – specialy about the site not showing the right way. I can live with the hoover- and the padding problem for now.
BR
Ole
I have just find out that when responsive layout is unchecked the problem dissapears but the site is not userfriendly on small screens when this is unchecked
Of course the the problem with padding and hoovercolor is still there:-)
BR Ole
So if you wánt to see the different your self i have to reecheck the checkbox… You just let me know.
Br Ole
Can you perhaps email me a copy of those screenshots and I’ll take a look. [email protected]. If you have already I’ll pick the email up a little later on.
Hi Andrew
My problems with EI9 has come back. Now the site isnt shown the right way again. I could fix this then when I was unchecking the box regarding small devices or some thing like that – I am not sure – and when the user wasnt able to login . But now i cant seem to find a way to fix this problem. Now i have the same problem as 7 month ago. For your information the wrong padding and the wrong colour in menu is still a problem in IE9
Any idea to fix this??
BR Ole
Hi Ole
Sorry to hear about the hassle. Please go to Appearance > Custom CSS and update the CSS there as follows:
/* Header Padding */ #masthead .hgroup { padding-top: 15px !important; padding-bottom: 15px !important; } /* Menu Padding */ .main-navigation ul li a { padding-top: 14px; padding-bottom: 14px; } /* Menu Hover */ .main-navigation ul li:hover > a, #search-icon #search-icon-icon:hover { background-color: #5089cd !important; } .main-navigation ul li:hover > a, #search-icon #search-icon-icon:hover { background: #5089cd !important; }You can adjust the values like padding or color as required. There were some small changes the code/markup of the theme.
Let us know how that goes.
Hi Andrew,
Thank you for your reply
No changes after updating the CSS!! It look very much the same as the last one you gave me. I´m not sure if you understand the problems regading the pages showing the right way. The padding and the hoover colour problem is “one” problem, but the problem regarding show the frontpage and product pages the right way is for now the biggest problem. These pages are build up with rows and columns.. These pages are not showing the right way now (again) after the last update – they ar shown in in one column. And now it seems that I cant make any changes in settings to fix the problem. 7 month ago I wrote this but I suppose that is not an option anymore?
“I have just find out that when responsive layout is unchecked the problem dissapears but the site is not userfriendly on small screens when this is unchecked”
BR
/Ole
Hi Ole
The hgroup tag was removed and replaced with a div class so in order for the Custom CSS we previously applied, to keep on working, it would need to change to what I indicated above.
I’ll dive into IE ASAP and try figure out what’s going on there.
Hi Andrew
Super:-) Thanks..
BR Ole
Hi Ole
So sorry for the slow pace. We’re not really setup for IE9 testing at the moment, this has added to the delay. It’s looking like none of the required CSS that prints out in the header is doing so in IE9. All is well in IE10 though, so that’s something.
Any chance you could send through your url, a temporary username and a password so we could take a look? You could either email those to: [email protected] or use the Private Reply checkbox at the bottom right.
Thanks :)
This is a private message.
This is a private message.
This is a private message.
Hi Andrew,
It actually did work regarding the problem with padding and the hoover – so that´s great, thanks.
But the columns are still not shown the right way in IE9.
I have given you access, so you should be able to login. But if you have no access to IE9 it can be difficult to se the problem. I have attached two pictures – one from IE9 and one from Chrome…
Last time i solved the problem by removing the WP toollineaccess for the
"customers" via a plugin – but that does not work anymore.
Thanks.
/Ole
2015-05-01 18:24 GMT+02:00 Andrew Misplon <
forum+3051-u11929-edf5c43d0461e93559af5cde8949b4e0f3ee9d2f@siteorigin.com>:
Hi Ole
We unfortunately don’t have email attachment capabilities on the forum. If you could perhaps send those to [email protected] we’ll take a look ASAP.
Thanks
Hi Andrew
I have just now sent the mail to the informed mailaddress.
/Ole
2015-05-04 18:00 GMT+02:00 Andrew Misplon <
forum+3051-u11929-edf5c43d0461e93559af5cde8949b4e0f3ee9d2f@siteorigin.com>:
Super, thanks.