Home>Support>Origami Premium Upgrade/Custom CSS Problem

Origami Premium Upgrade/Custom CSS Problem

After updating to Premium I entered some Custom CSS for Google Maps. This caused my Simply Staff plugin pages to display wrong. I then deleted out all the Custom CSS code and the pages still displayed wrong. The only way I can get them to display properly is by restoring Public_Html & the database Not sure how this all interacts.. Currently it is displaying properly. The problem at the Issue URL was that the text would be displaying under the contact pictures.

URL: http://saintpatrickfw.com/contacts/

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi Paul

    Sorry to hear about this hassle. This is something you could consider taking up with the plugin author. You could also try re-installing the plugin, that shouldn’t cause any data loss.

    Right now the plugin isn’t applying any styling to the bio paragraph. You can try the following under Appearance > Custom CSS:

    .staff-member-bio {
    width: 100%;
    }
    
  2. 9 years, 8 months ago Paul Offerle

    The plug-in has it’s own custom css area. Should I add the styling there ?

  3. 9 years, 8 months ago Paul Offerle

    Actually I just verified the problem is after updating from 1.6.2 to 2.6.1.

  4. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    It’s up to you. You can add it to the theme or plugins’ Custom CSS area.

  5. 9 years, 8 months ago Paul Offerle

    I added it to the theme CSS. The problem appears when I update the from 1.6.2 to 2.6.1. Is that a theme or plug-in issue ?

  6. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    I’m unfortunately not sure what’s up there. The plugin isn’t targeting the bio paragraph at all from what I can see. That looks like a plugin issue. There is no CSS there to handle the bio paragraph.

    Remove the previous CSS I sent and insert this instead:

    .staff-member-listing .staff-member-bio {
    float: left;
    margin-top: 15px;
    width: 100%;
    }
    
  7. 9 years, 8 months ago Paul Offerle

    That causes the bio to appear below so I deleted it.

  8. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    In your original post you mentioned:

    “The problem at the Issue URL was that the text would be displaying under the contact pictures.”

    Please let me know where you’d like the text displayed and we’ll assist.

  9. 9 years, 8 months ago Paul Offerle

    How it is currently displaying. Scroll down this page for a better example:
    http://saintpatrickfw.com/former-pastors/

  10. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Sorry, I’m still not with you. To confirm.

    This page is correct:
    http://saintpatrickfw.com/former-pastors/

    And you want this page:
    http://saintpatrickfw.com/contacts/
    To have the same formatting as the first one?

    Is the above correct?

    I don’t see any difference between the two. Father Thomas E. Doriot for example, the bio text there is the same as the bio text here: http://saintpatrickfw.com/contacts/.

  11. 9 years, 8 months ago Paul Offerle

    Sorry for the confusion. Both pages are displaying correctly right now. When I used your CSS the bio dropped below the pictures and when I update the Origami theme from 1.6.2 to 2.6.1 the bio drops below the pictures.

  12. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Super, I’m with you now. I’d unfortunately need to see what’s happening when things are broken in order to try resolve.

  13. 9 years, 8 months ago Paul Offerle

    Do you want me to break it ? I can restore after from backup if need be.

  14. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    I’m online for another 20mins or so. There isn’t really anything we can do to help the styling of that plugin if we can’t see where things are going wrong so yes, you’d need to run the premium upgrade. Thanks.

  15. 9 years, 8 months ago Paul Offerle

    Updated theme and pages are now broke.

  16. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    After the update only the Staff List plugin custom CSS is loading. The stylesheet from the plugin itself is not being loaded. We’d need to fix this. It’s not viable to re-write all those styles. Head to Plugins and check that the plugin is still active and working correctly. If the setup is exactly the same then it might be worth deleting the re-installing the plugin. All data should be safe during this process.

  17. 9 years, 8 months ago Paul Offerle

    How do I delete the plug-in ?

  18. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Head to Plugins, de-activate the plugin the plugin in question, then delete it. Those links will be available on the Plugins page.

  19. 9 years, 8 months ago Paul Offerle

    I received a warning that data would be deleted when I attempted to delete the plug-in , so I backed off. When I re-activated the plug-in the pages began displaying properly. So could it be that the de-activating/re-activating process fixed things ?

  20. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Awesome, perhaps changing themes which is essentially what the upgrade is, threw things off in that plugin. Yes, it’s possible that de-activating and activating resolved it. Glad to hear there was progress there.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More