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Origami Premium fonts won’t customize

By D. Froese, 9 years ago. Last reply by D. Froese, 9 years ago.

Customizable fonts showed with the free Origami theme but wouldn’t apply, so I upgraded to Premium and the fonts I selected will still not appear on my website. I must be doing something wrong . . . . help, please!

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  1. 9 years, 6 months ago Greg Priday
    Hi, I Work Here

    Hi D. Froese

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  2. 9 years, 6 months ago D. Froese

    Greg, thanks for your quick response — and my apologies for a slow one.
    After I logged out of my blog and then logged in again, the fonts adjusted appropriately. I've found that I have to log out for any changes to take effect, which makes it a wee bit cumbersome. Unfortunately I've discovered that some of the adaptations I need to make with aren't available with
    Origami Premium, so I'll have to use another theme. However, I do appreciate the clean design. I also appreciate Page Builder. What a great plugin!

    Deb

  3. 9 years, 6 months ago Andrew Misplon
    Hi, I Work Here

    Hi Deb

    Thanks for your support. Sorry to hear Origami isn’t ideal for this project. Let us know if we can assist with anything in the future.

    All the best.

  4. 9 years, 6 months ago D. Froese

    Andrew, I will certainly do that. Your customer service is excellent!

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