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order number we sent you by email lost

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chaignal
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi,
I wanted to reset vantage premium.
I’ve delete all the file on my ftp.
I try to upload the vanatge 2.1.8 .zip file on my ftp and i doesn’t work and i’ve lost my order number.
Now it’s the free version of vantage that appear on my website
Can you help me please?

URL: http://www.dcsoundstudio.com

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  1. Andrew Misplon Staff 10 years, 10 months ago

    Hi Chaignal

    Thanks for the wait. If you have access to your purchasing PayPal email address you can retrieve your original order email from this form:

    https://siteorigin.com/orders/

    Your order was unfortunately not done using the email address you used to register your SiteOrigin forum account so I can’t look your order number up.

    Let us know how you come along :)

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