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order number we sent you by email lost

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chaignal
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi,
I wanted to reset vantage premium.
I’ve delete all the file on my ftp.
I try to upload the vanatge 2.1.8 .zip file on my ftp and i doesn’t work and i’ve lost my order number.
Now it’s the free version of vantage that appear on my website
Can you help me please?

URL: http://www.dcsoundstudio.com

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  1. Andrew Misplon Staff 10 years, 8 months ago

    Hi Chaignal

    Thanks for the wait. If you have access to your purchasing PayPal email address you can retrieve your original order email from this form:

    https://siteorigin.com/orders/

    Your order was unfortunately not done using the email address you used to register your SiteOrigin forum account so I can’t look your order number up.

    Let us know how you come along :)

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