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Options have disappeared in my admin menu

Open 1 reply questionthemetheme-unwind
Kaitlyn Smejdir
6 years ago · Last reply by Andrew Misplon 6 years ago

Hello,
Many options have disappeared in my admin menu. Right now I am trying to edit a page, but the page editing tools aren’t there. The menu goes: Dashboard, Jetpack, Posts, Media, Comments, Profile, and Tools. It’s missing entire sections to edit the site. I can’t find any settings that would impact this.

I appreciate any tips to getting back my menu items so that I can edit my site.

Thanks!

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  1. Andrew Misplon Staff 6 years, 5 months ago

    Hi Kaitlyn

    Thanks for reaching out. I haven’t come across this before. Please, try running the below test to see if a working baseline can be found.

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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