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Nowhere to enter my Vantage Premium Order#

9 years ago · Last reply by Alex S 9 years ago

It looks like you updated the Vantage theme. With the older version, I could easily enter my order ID number.

Now, there is nowhere to enter the premium order number.

Where is it? How can I update to premium?

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Replies

5
  1. Harley Bergo 9 years, 7 months ago

    I have same question…

    • jimrutkowski 9 years, 7 months ago

      I heard from Alex, very fast and excellent support.

      Apparently, you have to upload the old theme, which he attached in an email as a zip file. The newest version, temporarily, doesn’t support adding an order number. Pasting his email below.

      ………

      This is tricky as We’re currently transitioning from a multiple product to single product business model (which will include Vantage Premium and many additional features on top of that). So to prevent any confusion / frustration during this time we’ve made changes to prevent purchases for the time being.

      To upgrade to Vantage Premium please navigate to WP Admin > Appearance > Themes and change to a non-Vantage theme and then delete Vantage. Please click Add new and upload and activate the attached version of Vantage. Then please navigate to WP Admin > Appearance > Vantage Premium and click the Already Purchased? button in the top right of the page.

  2. photoshopdon 9 years, 7 months ago

    Do we actually still need to input the order number as the free them has all the premium features now?

    Thanks!

    • Alex S Staff 9 years, 7 months ago

      Hi Dan,

      There are still feature differences in the premium version which will become more apparent when the updated premium version is released (which will be very soon). I would recommend upgrading to the premium version via using the older version fo the theme.

  3. Alex S Staff 9 years, 7 months ago

    Hi Jim,

    Sorry guys – I didn’t see this thread until now. Here’s a copy of the older version referenced by Jim.

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