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Not sure why I am getting the following message – Help

Open 2 replies questionthemetheme-vantage
LLGNWA
8 years ago · Last reply by LLGNWA 8 years ago

I am using the vantage theme. I have made changes and saved. I try to view my website by going through google, when I click on a link to view the page, I get the following message.
Forbidden

You don’t have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

suggestions?

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Replies

2
  1. Alex S Staff 8 years, 7 months ago

    Hi LLGNWA,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If the above doesn’t help, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

    If that doesn’t help, can you please clarify what you’re searching and can you link me to the page you’re getting the error on? If this happening for all pages or just a specific search result?

  2. LLGNWA 8 years, 7 months ago

    I took the site down and just started over

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