Hi there. Thank you for taking the time to reply to my inquiry.
I’ve been using Page Builder for a better part of the night, adding rows, then adding widgets into the rows. Everything seemed to be working as it should. Then all of a sudden when ever I would add a row and then the widget, and then customize it – it would not save it. Once I hit publish and the screen refreshes all the work that I just did would be lost.
On that page I currently have 3 rows. Is there a limit as to how many rows you can have?
Thank you in advance for your help on this.
Michael Peyton
Hi Miiichael,
Preface: No. There are no limits on how many rows/widgets can be present on your page.
This sounds like it could be a plugin conflict issue. Are you able to replicate the data loss again? If so, can you try disabling all non-SiteOrigin plugins and see if this fixes the issue (you’ll need to replicate the issue to test for this)? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Not sure what exactly the conflict was. But when I deleted the page and then replicated it, it worked, allowing me to add however many more rows/widgets I wanted to.
Thanks for your help:)