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Not able to save new/existing pages

Resolved 3 replies pluginplugin-page-buildertechnical
Dominik
8 years ago · Last reply by Dominik 8 years ago

Hi,

I created some pages using the page Builder. Now I’m trying to fill the text widgeds with some text and I can not save the page :-(

I disabled all other plugins, cleared my cache and changed the template (standard template now active). Nothing helped.

When I try to save or publish a page the editor closes and jumps to “posts”.
Sometimes it works, sometimes not.

Thank you for your help
Dominik

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Replies

3
  1. Alex S Staff 8 years, 1 month ago

    Hi Dominik,

    Please navigate to WP AdminUsersYour Profile and ensure Visual Editor is ticked. If it’s ticked, please untick it and then save – does this issue still happen?

    If it wasn’t ticked (or unticking it didn’t help), would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. Alex S Private Staff 8 years, 1 month ago

    This is a private message.

  3. Dominik 8 years, 1 month ago

    Hi,

    After unticking the mentioned option it works just fine :-)

    thank you very much.

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