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North theme – search doesn’t find anything

Resolved 8 replies bug-reportthemetheme-north
ivanhi
7 years ago · Last reply by ivanhi 7 years ago

Hi,
The search doesn’t find any content. I have tried to deactivate the North Theme, and activate wordpress Twenty theme and it works great.
So I guess is something related to the theme. All plugins and wordpress version is up to day. I have tried to install Relevanssi plugin but doesn’t change anyhting.

I would really glad to get some help.

Regards,

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Replies

8
  1. Alex S Staff 7 years, 3 months ago

    Hi Ivanhi,

    Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If this doesn’t work, can you please link me to your website so I can run some tests? I ask as I ran a few quick test searches locally and on the demo site and it worked without issue.

  2. ivanhi 7 years, 3 months ago

    Thanks Alex for your reply.
    I have disabled all plugins but nothing change. The search only works once I change the theme.

    https://creandosentido.com
    Do you need the data of the backend?

    Regards,

  3. Alex S Staff 7 years, 3 months ago

    Hi Ivanhi,

    That’s odd. I’m not too sure why that’s happening on your website. Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  4. Alex S Private Staff 7 years, 3 months ago

    This is a private message.

  5. Creando sentido Private 7 years, 3 months ago

    This is a private message.

  6. ivanhi 7 years, 3 months ago

    It’s done.

  7. Alex S Staff 7 years, 3 months ago

    Hi Ivanhi,

    Thanks. Can you please clarify what the login URL is? I ask as when I view wp-config.php it redirects me to an invalid page.

  8. ivanhi 7 years, 3 months ago

    Hi Alex,
    It’s fixed! Finally I realized that it was a child theme problem.
    The file searchform.php was as:

    <form method="get" action="<?php echo esc_url( site_url() ) ?>" role="search">

    instead of

    <form method="get" action="<?php echo esc_url( home_url( '/' ) ) ?>">

    Thank you very much for your help

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