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non-responsive mobile menu

Open 14 replies technicalthemetheme-vantage
Relevo
9 years ago · Last reply by Andrew Misplon 9 years ago

Hi,

Thanks for nice theme!

Im working out with vantage theme. Its working nicely, but mobile menu just flashes to screen and out and cant use it.

Page url: http://www.relevo.fi

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Replies

14
  1. Andrew Misplon Staff 9 years, 5 months ago

    Hi Relevo

    Thanks for posting. Have you made any progress?

  2. Relevo 9 years, 5 months ago

    Hi,

    I checked my site and somehow menu is working.
    Im not sure if I did something, but I think it started working itself? Because I have only modified metaslider settings after that.

    But everything is fine now:)

  3. Relevo 9 years, 5 months ago

    Actually mobile menu is working only on metaslider pages (front page)?

  4. Relevo 9 years, 5 months ago

    Now it isnt working on any page. And I didnt do any modification on pages after last post.

  5. Andrew Misplon Staff 9 years, 5 months ago

    From what I can see it’s working normally in Safari, Firefox and Chrome. Can you perhaps send a screenshot from the device it isn’t working on?

  6. Relevo 9 years, 5 months ago

    I have tried it with Huawei Honor 4x, Honor 8 Lite, OnePlus 2 and LG G3 with several browsers.

    I cant put proper screenshot, because the menu just flashes over screen from left to right on vertical screen mode (picture 1). When I have clicked the menu and turn phone horizontally, it shows that menu is at right side of the screen (picture 2).

    Picture 1: http://www.relevo.fi/wp-content/uploads/2016/09/Screenshot_2016-09-08-20-22-37.jpeg
    (Part of the flashed menu)

    Picture 2: http://www.relevo.fi/wp-content/uploads/2016/09/Screenshot_2016-09-08-21-59-24.jpeg

  7. Andrew Misplon Staff 9 years, 5 months ago

    Does the mobile menu work in the demo site on those devices?

    http://demo.siteorigin.com/vantage/

  8. Relevo 9 years, 5 months ago

    Perfectly. And tried on many other sites which were mentioned on this forum.

  9. Andrew Misplon Staff 9 years, 5 months ago

    Thanks for checking. Please, try a plugin conflict test:

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  10. Relevo 9 years, 5 months ago

    Hi Andrew,

    Response problem was affected by appointment plugin named Bookly.

    I hope it could be fixed, because its the most important plugin on my site.
    Plugin worked with my last theme.

    Thank you

  11. Relevo 9 years, 5 months ago

    There is a setting on the Bookly plugin which does include JS and CSS files on plugin page only. This makes menu working on every other page, but still not on the page where plugin is set.

  12. Andrew Misplon Staff 9 years, 5 months ago

    Thanks for your feedback. It isn’t always possible for us to solve JavaScript conflicts like this but we can take a look. Which page is the menu not working on?

  13. Relevo 9 years, 5 months ago

    http://www.relevo.fi/ajanvaraus

    Thank you

  14. Andrew Misplon Staff 9 years, 5 months ago

    Thanks for sending. There are no JavaScript errors showing up in the browser console. The menu works perfectly in OS X Chrome and works 100% in iOS Chrome and iOS Safari. I’m going to ask Alex to check Android for me and report back.

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