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No Page Builder Tab after latest update

Open 1 reply bug-reportpluginplugin-page-builder
Jeanette Henderson
5 years ago · Last reply by Andrew Misplon 5 years ago

After the last update, the pagebuilder tab on my new post in WP disappeared. I haven’t done anything else lately that I can think of that would have caused this to happen, except allow updates. After some effort, I discovered that if I write the post in the Block style (which I hate!), I can at least insert the pagebuilder into the block and proceed from there. Nowhere near as efficient as have the tab right on the page next to Visual and Text, though. Is this a mistake, or and “upgrade?” Thx.

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  1. Andrew Misplon Staff 5 years, 6 months ago

    Hi Jeanette

    Thanks for reaching out.

    You can troubleshoot the issue by temporarily switching to the Twenty Twenty theme and temporarily deactivating all plugins except for those authored by SiteOrigin. In this state, Page Builder should be functioning normally. If so, you can reactivate your theme and then your plugins one by one, checking for the issue after each activation.

    Alternatively, you can try installing https://wordpress.org/plugins/enable-jquery-migrate-helper/. If warnings are produced, you can contact the developers listed.

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