I bought a jvz theme based on so builder. their support takes days….I have it on 3 sites and 3 different hosts..none are garbage. On one host. I get a blank white screen when trying to live edit..on another I get this internal server error. the host is checking it out, but it seems not to b host specific.I did the permalinks save deal..changed the php to different versions..Only have the plugins that came with the theme installed
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
that site is http://truexdomain.com/bizz/
the error log looks like this
[Mon Aug 22 23:15:38 2016] [error] [client 24.188.104.216] File does not exist: /home/truexdom/public_html/500.shtml, referer: http://truexdomain.com/bizz/wp-admin/post.php?post=266&action=edit&so_live_editor=1
Hi Rock304
It’s possible that jvz themes are running a fork of our Page Builder. This means you might have to wait for a reply from them, but be sure to ask if they’re running a pure or a modified version of SiteOrigin Page Builder.
Either that or you could create a clean install of WordPress on one of the hosts, then install our version of Page Builder and test it with a default WordPress theme.
Page: Page Builder Plugin
Don’t think so..I had it working on another host for about 10 seconds. Took forever [minutes] to open the live editor but finally did after I clicked stop script error thingy
/wp-includes/js/jquery/jquery.js?ver=1.12.4:3
I don’t know if that is the problem
also–is there any known issue with live edit and wp in a subdirectory
you can have access to anything you want..just ask..I don’t want to be presumptuous..
It works fine without the theme..bizz devs told me to ask the host and visa versa..no bizz for me..just the bill..
Hi Rock304,
Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If the above doesn’t help, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.