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14
  1. dmad 10 years, 10 months ago

    on mobile it passes the google test but none of the background images no slider , it looks like a blog on mobile when it’s a website.?

  2. dmad 10 years, 10 months ago

    Can not even log into site origin I hover over the login and it disappears
    ? waited a day for an answer still nothing ? at ever try with this theme nothing but failure ? site origin plug in update seemed to mess up all that
    I had tried to learn thus far ? doesnt seem anything works right with this them , I don't know im a noob
    ? it worked fine on mobile then got plug in updates then now its seems imposable to work with to at least get the website to work at all ?

  3. dmad Private 10 years, 10 months ago

    This is a private message.

    • Andrew Misplon Staff 10 years, 10 months ago

      Hi Darin, if you let me know what you’d like deleted I’ll get to it. Thanks.

  4. aom Private 10 years, 10 months ago

    This is a private message.

  5. Magus Staff 10 years, 10 months ago

    Hi Darin

    You seem to be using a plugin to handle mobile viewing. Vantage is already mobile responsive so does not need this. Please disable this plugin and everything should work correctly.

    Hope this helps

    Magus

  6. aom 10 years, 10 months ago

    Hi Darin, Magus

    I have the same problem.

    My site is still not mobile friendly and it failed from Google as it’s not mobile-friendly site. May I ask you where I can choose the “Reponsive option”. Under my “Theme Settings” doesn’t have Layout or anything about Responsive. Please suggest. Thank you.

    Aom

    • Andrew Misplon Staff 10 years, 10 months ago

      Hi Aom

      We’d like to help you, but can you please start a new thread with your question? We can only offer you the best support possible when you’re the owner of a thread.

      Page: New Thread

      If you’re a premium user, please be sure to enter your order number so we can properly prioritize your thread.

  7. Magus Staff 10 years, 10 months ago

    Hi Aom

    For Vantage it is under Appearance->Theme Settings on the Layout Tab. If you are not using the Vantage theme please start your own thread where more specific help can be given.

    Magus

  8. dmad 10 years, 10 months ago

    Disabled all plug-ins that may have caused issues. Now no editor on the front nor custom page option.? Still does show properly on mobile. Responsive option in theme setting is checked ? Still nothing…..

  9. dmad 10 years, 10 months ago

    Visual editor just vanished.?

  10. Magus Staff 10 years, 10 months ago

    Looks like it may be an issue with jetpack mobile theme option.
    when viewing as mobile the jetpack stylesheet is being used but the vantage one isn’t.
    Please re-enable all your plugins except for jetpack and test

    Magus

  11. Andrew Misplon Staff 10 years, 10 months ago

    Hi Dmad

    Sorry to hear about the problem you’ve run into. Everything now looks normal when I view your site in iOS Chrome on my iPhone 5s. Please let me know if you’re still seeing issues on your side and we’ll attend from there.

    @Magus, thanks for your help on this one.

  12. Andrew Misplon Staff 10 years, 10 months ago

    Just a quick follow-up on Jetpack. The Jetpack plugin has a module called Mobile Theme. This module can be activated/de-activated from Jetpack > Settings. The Mobile Theme takes over from Vantage on mobile devices and delivers a different looking site. Usually blue in color. This module is best for themes that don’t have a responsive layout. It’s not necessary for Vantage. It seems like this module is often turned on by mistake or unknowingly.

    Here is more on Jetpack Mobile Theme: http://jetpack.me/support/mobile-theme/

    Hopefully this explains a little about what might have happened.

    Let us know if you’re still working through any challenges and we’ll do what we can to help :)

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