Home>Support>Newbie :)

Newbie :)

Hi,

Regarding: www.christianskirken.de

I was just starting yesterday and used like seven hours playing with feutures and I really liked how the app was making things look.

Today I was login in to adjust some stuff and the editor was looking like this:

When I try to revert it to the ‘page builder’ its not showing me the whole page but only the top picture.

Does anyone got a tip howto get the editor online again for the page ?

Kind regards Peter

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 8 years, 4 months ago Alex S
    Hi, I Work Here

    Hi Peter,

    I suspect a plugin updated overnight and broke SiteOrigin Page Builder. :Sadly, if you’ve saved the page chances are what you’ve done is lost. :(

    Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More