Hello, I just upgraded my plugin and a lot of widgets are missing. All my website now is without these widgets so It is a big problem, should I go back to the previous version?
New version – Upgraded
This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.
Hi Camilo,
We’re currently having issues with the widgets bundled with Sydney Pro – I’m very sorry about this! We’re currently working on a fix. Please rollback SiteOrigin Page Builder to the last version with the WP Rollback plugin. Once installed find SiteOrigin page Builder at WP AdminPluginsInstalled Plugins and Click Rollback.
Thank you for your reply. I did it and now I have the past version and I will wait for you. Thank you. On the other hand, I am thinking in upgrade my version of SiteOrigin but i do not know what kind of benefit do you offer with the paid version
Hi Camilo,
Awesome. By the looks of it, Sydney has released an update that will resolve this issue so I would recommend updating both Sydney and SiteOrigin Page builder when the update becomes available (i)t’s been temporarily pulled) now. Let me know if you run into any other issues.
I would recommend taking a look at the SiteOrigin Premium product page. We include features such as the Custom Post Type Builder, Block Animations, Parallax Sliders, Social Widgets and much, much more. It’s a constantly evolving product so the feature set it currently has will definitely be expanding over time. SiteOrigin Premium also includes premium support – we can assist with page builder usage, plugin/widget/design recommendations, and issues in a much more timely manner. :)