This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

New Android devices no longer work on edit widgets on page builder

6 years ago · Last reply by Andrew Misplon 6 years ago

Near the end of 2019 I upgraded my Samsung devices, an Android mobile and Tablet. On both devices I can no longer see the edit/duplicate /delete prompts when hovering over a a page builder site origin editor widget or any type of widget. I cannot therefore edit widgets using Android. I also have an iPad which continues to function ok. Has anyone experienced this problem? Any suggestions. I am not a techie so keep it simple.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Andrew Misplon Staff 6 years, 26 days ago

    Hi Parys

    We have the issue logged but, unfortunately, don’t have a solution to release just yet. Sorry for the hassle, we’ll release an update for Page Builder as soon as we’re able to locate the issue and resolve it.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread