Home>Support>My video does not display in mobile version?

My video does not display in mobile version?

By nedaa, 5 years ago. Last reply by SiteOrigin, 5 years ago.

I am using site origin with wordpress. Video on my landing page shows fine, it does not however show on the mobile version. is there a way to fix this?
Link to website: https://lalaframe.com/

Thanks!

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 5 years, 2 months ago SiteOrigin
    Hi, I Work Here

    Hi Nedaa

    Thanks for posting.

    Please, can you let us know where on your home page the video is?

  2. 5 years, 2 months ago nedaa

    Hi Aaron,

    The video should be displayed right under the “sign up” text, currently there is white space where the video should be. So there is a gap in the mobile version. Video works fine in web version. For mobile I set the collapse order to left to right, they should be vertically stacked. The video however disappeared once I did that!

    Thanks
    -Nedaa

  3. 5 years, 2 months ago SiteOrigin
    Hi, I Work Here

    Thanks for the update. Perhaps try editing the Hero widget and ensure that Show slide background videos on mobile is enabled. You’ll find that setting in the Slider Controls section.

  4. 5 years, 2 months ago nedaa

    Oh wow totally didn’t see that! You’re the best, thank you so much!!!

  5. 5 years, 2 months ago SiteOrigin
    Hi, I Work Here

    Super :) Glad that helped.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More