This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

My video does not display in mobile version?

6 years ago · Last reply by SiteOrigin 6 years ago

I am using site origin with wordpress. Video on my landing page shows fine, it does not however show on the mobile version. is there a way to fix this?
Link to website: https://lalaframe.com/

Thanks!

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

5
  1. SiteOrigin 6 years, 7 months ago

    Hi Nedaa

    Thanks for posting.

    Please, can you let us know where on your home page the video is?

  2. nedaa 6 years, 7 months ago

    Hi,

    The video should be displayed right under the “sign up” text, currently there is white space where the video should be. So there is a gap in the mobile version. Video works fine in web version. For mobile I set the collapse order to left to right, they should be vertically stacked. The video however disappeared once I did that!

    Thanks
    -Nedaa

  3. SiteOrigin 6 years, 7 months ago

    Thanks for the update. Perhaps try editing the Hero widget and ensure that Show slide background videos on mobile is enabled. You’ll find that setting in the Slider Controls section.

  4. nedaa 6 years, 7 months ago

    Oh wow totally didn’t see that! You’re the best, thank you so much!!!

  5. SiteOrigin 6 years, 7 months ago

    Super :) Glad that helped.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread