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My page builder is not working anymore. Need help

By heinide330, 4 years ago. Last reply by Andrew Misplon, 4 years ago.

Hello,

I have been able to edit a page with the builder.
Where in content, I could see blocks and next to it, there was edit, Delete buttons.
I was able to edit whats in the block by clicking edit.

However, I cannot edit recently because the builder seems it is not working.
I cannot see any blocks nor buttons to edit.
Instead, it gives me code like below:

[siteorigin_widget class="Leto_Facts"][/siteorigin_widget]
[siteorigin_widget class="Leto_Product_Loop"][/siteorigin_widget]

I don’t know what happened. Would there be any way of going back to what it was?
Thank you!

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  1. 4 years, 6 months ago Andrew Misplon
    Hi, I Work Here

    Hi Heinide330

    Thanks for reaching out.

    Try seeking out a working baseline. Does the issue resolve if you temporarily deactivate all plugins not authored by SiteOrigin and also switch to a default theme like Twenty Nineteen at the same time?

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