This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Facebook Share is Picking Up Strange Description

Resolved 6 replies premiumthemetheme-vantage
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi

When I post my website link now, the description is gone and a funny html message appears. see here a screen shot from facebook.
http://prntscr.com/4isrs3
Anyone can tell me what is going on ?
I’m using vantage premium paid version.
Please let me know urgently

URL: http://visao7.com/

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

6
  1. Greg Priday Staff 11 years, 5 months ago

    Hi Rui

    Where are you posting that to? Is that Facebook? From the looks of things that description is coming from the WordPress comment form. My guess is that it sees the class description and it’s guessing that is a description for the page.

    I see you do have a plugin installed that’s giving you Open Graph description tags, which Facebook should be using properly. Are you still getting this issue now?

  2. Rui Silva 11 years, 5 months ago

    Hi Greg. Thanks for your feedback.

    Still the same. Just did now: http://prntscr.com/4kee8o

    Any ideas on what I can do to fix it ?

    Thanks

  3. Andrew Misplon Staff 11 years, 5 months ago

    Hi Rui

    Which Open Graph plugin are you using? Perhaps give this one a shot?

    http://wordpress.org/plugins/wp-open-graph/

    WordPress SEO also has functionality that can assist with formatting in this regard:

    http://wordpress.org/plugins/wordpress-seo/

  4. Greg Priday Staff 11 years, 5 months ago

    If you’re testing the same page, it’s possible that the old description is being cached by Facebook. You can use the Facebook Debugger to force it to refresh the Open Graph tags.

    https://developers.facebook.com/tools/debug/

    Just enter your URL, then click Debug, then click Fetch New Scrape Information.

  5. Rui Silva 11 years, 5 months ago

    Hi

    the debug tool seems to have worked

    Thanks guys.

  6. Andrew Misplon Staff 11 years, 5 months ago

    Win. Glad to hear that helped.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread