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Mobile Site Missing Elements

Open 4 replies technicalthemetheme-vantage
therundowndaily
9 years ago · Last reply by Andrew Misplon 9 years ago

When I visit my site on a mobile phone, several elements are missing. First, the image I have at the top of my pages does not appear. Second, the menu is blank when it should not be. Please advise on how to solve these issues. Thanks!

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Replies

4
  1. Andrew Misplon Staff 9 years, 11 months ago

    Hi Therundowndaily

    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  2. therundowndaily 9 years, 11 months ago

    Hi Andrew! The site is therundowndaily.com.

    Thanks!

  3. Andrew Misplon Staff 9 years, 11 months ago

    Thanks :)

    A plugin or third-party mobile service provider is handling the mobile rendering of your site. If you think it’s a plugin, check out your plugins list for something that looks like it might be mobile related.

  4. Andrew Misplon Staff 9 years, 11 months ago

    Alternatively, there are third-party service providers that offer a mobile site. If that’s the case, hopefully you’ll know if you’ve set something like that up in the past.

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