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Today I opened my webshop https://snappystore.nl on my iPhone 6. Almost the whole screen was covered with the menu, instead of the mobile menu icon what I had before.
I tried to check off the mobile menu box, save, recheck it and save again, but that didn’t worked. How can I solve this?
Hi Leonie,
Is the Mobile Menu enabled? You can check this by navigating to WP AdminAppearanceCustomize, Theme SettingsNavigaiton and checking the Mobile Menu setting. If it is enabled, check the Mobile Menu Collapse setting, which is when the mobile menu kicks in (screen width). A typical value is 550 with the default being 480.
Yes the mobile menu is enabeled. And unabel it, save it, enable it and save it again doesn’t work.
The mobile menu collapse is at 480, but even if I change it to 1024 it doesn’t work
Hi Leonie,
Would you mind running a quick plugin conflict test? You can start by disabling all non-SiteOrigin plugins and see if this fixes the issue. You’ll need to clear all your caches after disabling your plugins. So just to confirm, double check if the issue is coming up while all other plugins are disabled.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue. Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
I found the problem! It was not the fault of any plugin.
Since I have update Woocommerce to 3.0 the lightbox of my gallerypictures didn’t work anymore. I searched for a solution and I found out that my thema didn’t support the new lightbox of Woocommerce, but that I could solve it pretty simple by adding some code to my functions.php.
I did that this week and de lightbox were working again. But I just removed the extra code and now my mobile menu is working again.
But the problem now is that my lightbox doesn’t work anymore. How can I solve that without breaking my mobile menu?
This is the code I added:
function vantage_setup() { add_theme_support( 'wc-product-gallery-zoom' ); add_theme_support( 'wc-product-gallery-lightbox' ); add_theme_support( 'wc-product-gallery-slider' ); }Hi Leonie,
Ah. Sorry about that. :(
Vantage will receive an update shortly that will resolve these issues related to WooCommerce 3.0.
To clarify, is that the full code? I ask as that code doesn’t have anything to make it actually run. Please try adding the following PHP after the function:
How does that look?
Oh yeah, sorry. I forgot to copy that part.
When will the update of Vantage be ready? And do you have a temporary solution to fix the lightbox? Or to make sure the mobile menu doesn’t crash with the extra code for the lightbox?
Hi Leonie,
We’re actually currently removing the addition of wc-product-gallery-lightbox to get it working. Can you please try removing these two lines to see if it helps?
Unfortunately, I can’t provide any sort of ETA on this sort of stuff as I really don’t know – I can, however, say the development team is definitely working on it. Sorry mate. :(
Regarding the mobile menu, this is the first time where someone is reported it breaking as a resort of the WooCommerce update so I’m unsure why that broke. I don’t think it’ll break again, but if it does, let me know. I’m sorry I can’t provide some sort of prevention for that issue. :(
Yeah I think removing those 2 lines are a goog solution for now. My mobile menu is working ánd I have a pop-up lightbox.
Thanks for your help!