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Missing Plugins With Premium Version

By Joseph Skinner, 8 years ago. Last reply by Alex S, 8 years ago.
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I cannot get plugins to load into Moesia Pro template. Please help.

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  1. 8 years, 1 day ago Alex S
    Hi, I Work Here

    This is a copy of my reply over premium support.

    Hi Joseph,

    I’m sorry to hear you’re having issues with uploading plugins. To clarify, at what point are you unable to proceed through the following steps:

    • Navigate to WP AdminPluginsAdd New
    • Either find a plugin or click Upload Plugin to upload a plugin
    • Once you’ve found a plugin, click install/activate. Once you’ve finished uploading a plugin click activate.

    Do you see any error messages or anything like that?

    By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Page: Dashboard (please refer to the support tab). Please reference this thread and include your SiteOrigin order key in the email.

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