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Missing Page Builder Tab in WordPress

Open 7 replies pluginplugin-page-builder
Ian Hutchinson
11 years ago · Last reply by Andrew Misplon 10 years ago

Good Afternoon.
I am currently experiencing problems accessing the page builder editor. When editing a page I used to have a tab at the top right alongside the ‘visual’ and ‘text’ tabs. I have reinstalled the plugin but this has not fixed the problem. The biggest issue is that I have video within the plugin along with code in text/html to control size and behaviours and now can’t access this to make necessary changes. Any help greatly appreciated and I thank you in advance for any help.

Regards

Ian

URL: http://www.britishgardencentres.com

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Replies

7
  1. Andrew Misplon Staff 11 years, 7 months ago

    Hi Ian

    Sorry to hear about this. If WordPress is at 4.0 and Page Builder 1.5.3 then this is most likely due to a plugin conflict; please try the steps outlined below to resolve:

    https://siteorigin.com/troubleshooting/identifying-plugin-conflicts/

  2. Remy Medranda 10 years, 18 days ago

    I am having this issue occurring on my wordpress installation. Do you think you can give me so insight as to what’s causing the conflict? You can send me a private message, and I will send you login credentials if needed to diagnose issue. Thank you.

  3. Remy Medranda 10 years, 18 days ago

    This is an image of what my page editor looks like now…. http://joxi.ru/J2b6xazu4WpN82joxi_screenshot_1460553270195

    • Andrew Misplon Staff 10 years, 18 days ago

      Hi Remy

      We’d like to help you, but can you please start a new thread with your question? We can only offer you the best support possible when you’re the owner of a thread.

      Page: New Thread

      If you’re a premium user, please be sure to enter your order number so we can properly prioritize your thread.

    • Andrew Misplon Staff 10 years, 18 days ago

      Hi Remy

      Please, post the link to your new thread once it’s open and I’ll jump it up the queue. Thanks.

  4. jharbourne 10 years, 18 days ago

    I updated WordPress today – and I’ve lost all my PageBuilder tabs along the top: They’ve actually moved to the bottom of the page, without any content in there.

    All my existing content is now NOT within PageBuiler – which looks like, if I want to edit the page, I have to rebuild it – along with the other 75 pages of my website.

    …I’m going to have a go now, and see if the content stays within PageBuilder after I’ve saved, left the page, and come back to it.

    • Andrew Misplon Staff 10 years, 18 days ago

      Hi Jharbourne

      Thanks for reaching out. I’ll reply to your thread shortly.

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