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Missing Page Builder Tab in WordPress

Open 7 replies pluginplugin-page-builder
Ian Hutchinson
11 years ago · Last reply by Andrew Misplon 9 years ago

Good Afternoon.
I am currently experiencing problems accessing the page builder editor. When editing a page I used to have a tab at the top right alongside the ‘visual’ and ‘text’ tabs. I have reinstalled the plugin but this has not fixed the problem. The biggest issue is that I have video within the plugin along with code in text/html to control size and behaviours and now can’t access this to make necessary changes. Any help greatly appreciated and I thank you in advance for any help.

Regards

Ian

URL: http://www.britishgardencentres.com

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Replies

7
  1. Andrew Misplon Staff 11 years, 4 months ago

    Hi Ian

    Sorry to hear about this. If WordPress is at 4.0 and Page Builder 1.5.3 then this is most likely due to a plugin conflict; please try the steps outlined below to resolve:

    https://siteorigin.com/troubleshooting/identifying-plugin-conflicts/

  2. Remy Medranda 9 years, 10 months ago

    I am having this issue occurring on my wordpress installation. Do you think you can give me so insight as to what’s causing the conflict? You can send me a private message, and I will send you login credentials if needed to diagnose issue. Thank you.

  3. Remy Medranda 9 years, 10 months ago

    This is an image of what my page editor looks like now…. http://joxi.ru/J2b6xazu4WpN82joxi_screenshot_1460553270195

    • Andrew Misplon Staff 9 years, 10 months ago

      Hi Remy

      We’d like to help you, but can you please start a new thread with your question? We can only offer you the best support possible when you’re the owner of a thread.

      Page: New Thread

      If you’re a premium user, please be sure to enter your order number so we can properly prioritize your thread.

    • Andrew Misplon Staff 9 years, 10 months ago

      Hi Remy

      Please, post the link to your new thread once it’s open and I’ll jump it up the queue. Thanks.

  4. jharbourne 9 years, 10 months ago

    I updated WordPress today – and I’ve lost all my PageBuilder tabs along the top: They’ve actually moved to the bottom of the page, without any content in there.

    All my existing content is now NOT within PageBuiler – which looks like, if I want to edit the page, I have to rebuild it – along with the other 75 pages of my website.

    …I’m going to have a go now, and see if the content stays within PageBuilder after I’ve saved, left the page, and come back to it.

    • Andrew Misplon Staff 9 years, 10 months ago

      Hi Jharbourne

      Thanks for reaching out. I’ll reply to your thread shortly.

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