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Missing images and buttons

Open 5 replies pluginplugin-widgets-bundlequestion
Núria Serrat
4 years ago · Last reply by Andrew Misplon 4 years ago

Hi,
I enjoy PageBuider and Widgets Bundle but something is not working since last updates in my site. In some pages I can´t see my background images in features or I can’t see the buttons. All is ok in preview mode. Some exemples: In http://veinsvistalegrecarme.cat/festa-major/ the images are missing and in http://veinsvistalegrecarme.cat/xerrades/ are missing the blue bottons

Thanks in advance

Nuria

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Replies

5
  1. Andrew Misplon Staff 4 years, 4 months ago

    Hi Nuria

    Thanks for reaching out.

    I’m not immediately sure of the cause of the problem. When able, please, try a plugin conflict test. Temporarily deactivate all plugins except for the Widgets Bundle and Page Builder. In that state, does the issue resolve?

  2. Núria Serrat 4 years, 4 months ago

    Thanks Andrew.
    I tried it, but it didnt work.
    I don’t have any cache plugin installed..
    Any other idea?
    thank you so much

  3. Andrew Misplon Staff 4 years, 4 months ago

    Hi Nuria

    Thanks for running the initial plugin conflict test. When able, please, could you try extending the test? Does the issue persist if you temporarily deactivate all plugins except for those authored by SiteOrigin AND temporarily switch to a default theme like Twenty Nineteen or Twenty Twenty? Does the issue persist in that state?

  4. Núria Serrat 4 years, 3 months ago

    It’s done. No issue with plugins. I think I solved it by updating permalinks.
    Lots of thanks

  5. Andrew Misplon Staff 4 years, 3 months ago

    Thanks for the update. I’m glad to hear you’ve made progress. All the best with your website :)

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