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Missing fields in emails sent via SiteOrigin contact form

Resolved 4 replies pluginplugin-page-buildertechnical
kim t
8 years ago · Last reply by kim t 8 years ago

Hello there,

I’m currently working on a new website and I use the Contact form widget provided by Page Builder. The form I created has 4 fields : Name, Email, Object, Message. I sent a message to test it but when I receved it there are only two information displayed : the email adress and the message iself.

Does anyone know how I can correct this and have all the missing fields ?

Thanks,

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Replies

4
  1. Alex S Staff 8 years, 8 months ago

    Hi Kim,

    Would it be possible for you to send me an export for this widget? To do this open up the page with the widget and click layout in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as teknik.io.

  2. kim t 8 years, 8 months ago

    Hi Alex,

    Thank your for your answer.
    Here is the link to the file, I hope this is what you’ve asked : https://u.teknik.io/RetOc.json

  3. Alex S Staff 8 years, 8 months ago

    Hi Kim,

    Thanks. I just had a look at the field and the Object field isn’t present but in its place is a Subject field (sujet) and that’s working correctly for me. To clarify, by object did you mean subject? If so, that field will not be present in the email itself, only the email subject.

  4. kim t 8 years, 7 months ago

    Hi Alex,

    Yes sorry, I was talking about the subject and not the object :)
    I made another test and everything is OK ! Thanks for your response.

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